IQhippo
Log in Start test

Terms & Conditions

Last updated: 17 September 2026

Terms & Conditions

These Terms apply to every contract for the use of IQhippo that you conclude with us through our website. Please read them carefully. The key points up front: taking the test is free. Your evaluation, your certificate and the member area are part of a subscription that costs €1.00 for the first 7 days and then renews automatically at €29.99 per 28 days until you cancel. You can cancel at any time with effect from the end of the current billing period, and you have a 14-day right of withdrawal.

1. Provider and scope

1.1 IQhippo ("IQhippo", "we" or "us") is operated by [Firmenname GmbH], [Straße Hausnummer], [PLZ Ort], Germany, registered in the commercial register [Amtsgericht Musterstadt, HRB 00000], represented by [Vor- und Nachname, Geschäftsführer/in]. You can reach us by email at help@iqhippo.com and by phone at [+49 000 0000000].

1.2 Our service is offered exclusively to consumers within the meaning of section 13 of the German Civil Code (BGB), i.e. natural persons who enter into the contract for purposes that are predominantly outside their trade, business or profession.

1.3 The version of these Terms published on our website at the time of your order applies. Deviating terms of yours do not become part of the contract. Individual agreements take precedence over these Terms.

2. Services (subject matter of the contract)

2.1 IQhippo is an online service for a playful assessment of cognitive abilities and for training. It consists of the following components:

2.2 Taking the test is free and without obligation. The evaluation, report, certificate and member area are part of the paid subscription ("Excellence plan"). We point this out, together with the prices, before you start the test.

2.3 The exact scope of the content follows from the service description on our website at the time of your order. We develop the content continuously; changes are governed by section 12.

2.4 We aim to keep the service available at all times. Maintenance work, updates and disruptions outside our control (such as outages of network operators) may lead to temporary restrictions. We schedule planned maintenance for low-traffic periods where possible. Your statutory rights in the event of defects (section 12) remain unaffected.

2.5 To use the service you need an internet-enabled device with a current browser, JavaScript enabled and the ability to store strictly necessary cookies (see our Cookie Policy). You bear the cost of your own internet access.

3. Not a scientific or clinical test

3.1 IQhippo is intended for entertainment, self-assessment and educational purposes. Our test is not a scientifically standardised intelligence test, not a psychological or medical diagnosis and not a substitute for an assessment by a psychologist or physician. The result is not a recognised proof of ability for school, employment or official purposes.

3.2 Your result depends on many factors, for example your form on the day, your surroundings, the device you use and whether you already know similar tasks. The comparison of your result refers to participants of our test, not to a representative population sample. We do not guarantee that the result accurately reflects your actual cognitive abilities or that the training content leads to any particular improvement.

3.3 Please do not make important personal, educational, professional or health decisions based solely on your result. If you have questions about your cognitive health, please consult a qualified professional.

3.4 The certificate confirms your participation and the result you achieved. It is not an official or professionally recognised document.

4. Eligibility and user account

4.1 You must be at least 18 years old and a consumer to take out a subscription.

4.2 When you place your order we create a user account for you that is linked to your email address. Keep your login details confidential and inform us immediately if you suspect misuse of your account.

4.3 Only one account per person is permitted. The account is personal and may not be passed on to or shared with third parties.

4.4 Please keep your email address up to date. We send important notices about the contract, in particular the reminder before the first regular charge (section 7.3), to this address.

5. Conclusion of the contract

5.1 The presentation of our services on the website is not a binding offer but an invitation to you to make an offer.

5.2 The ordering process works as follows:

  1. You take the test (free and without obligation).
  2. You enter your email address, to which we send your login details and notices about the contract.
  3. On the order page we show you the main characteristics of the service, the price of the trial, the subsequent price per 28 days, the term and the cancellation conditions. You can review your details there and correct them using your browser's back function or the editing options provided.
  4. There you acknowledge these Terms and the withdrawal instructions and can give us your express consent that we start performance immediately (section 9.2).
  5. By clicking the button "Subscribe with obligation to pay" you make a binding offer to conclude the subscription.
  6. You then enter your payment details on the payment page of our payment service provider Stripe and confirm the payment.

5.3 We confirm receipt of your order by email without delay. The contract is concluded when we accept your offer. We do so by sending you an order confirmation by email or by making your evaluation available, whichever happens first.

5.4 We store the contract text (your order details, these Terms and the withdrawal instructions) and send it to you by email together with the order confirmation (confirmation of the contract on a durable medium). You can view and save the current Terms on our website at any time. We will send you earlier versions on request.

5.5 The contract language is the language you selected when ordering (German or English).

6. Prices and payment

6.1 The following prices apply to the Excellence plan:

All prices are in euros and include statutory VAT. No further costs apply.

6.2 Please note: the billing period is 28 days, not a calendar month. This means that 13 charges of €29.99 each are made in a year (€389.87 per year in total, in addition to the trial price) and that the charge date moves forward from period to period. Example: if you conclude the contract on 1 March, the trial ends on 8 March; the first regular charge is made on 8 March, the next on 5 April, then on 3 May, and so on.

6.3 Payment is processed by our payment service provider Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland ("Stripe"). The available payment methods are shown during checkout. You enter your payment details directly with Stripe; full card details are not stored by us. By placing your order you authorise us to collect the trial price and, thereafter, the recurring amounts on each due date via the payment method you selected. This authorisation ends when the subscription ends.

6.4 The trial price is due on conclusion of the contract. The price for each further billing period is due at the start of that period and is charged on that day. You receive a receipt by email for every charge.

6.5 If a charge fails (for example because a card has expired), we inform you by email and retry the charge over the following days. Until payment is received we may suspend access to the member area. We do not charge any additional fees for this; the statutory rules on default remain unaffected. You can avoid further charges at any time by cancelling (section 8).

6.6 The price agreed at the conclusion of the contract applies for the entire duration of the subscription. If we wish to change the price, we will inform you by email at least six weeks before the change takes effect and ask for your consent. If you do not consent, the previous price continues to apply; in that case we may terminate the subscription with two weeks' notice to the end of the current billing period. There is no unilateral price increase without your consent.

6.7 Voucher or promotional codes are valid only for the period and purpose stated in the promotion, are not transferable and are not paid out in cash.

7. Trial, term and automatic renewal

7.1 The subscription starts on conclusion of the contract with a 7-day trial at a price of €1.00. During the trial you have full access to all services under section 2.

7.2 After the trial ends, the subscription renews automatically for successive periods of 28 days at €29.99 per billing period unless you cancel by the end of the trial or of the current billing period. The first regular charge of €29.99 is made when the trial ends, i.e. 7 days after conclusion of the contract.

7.3 Reminder before the first regular charge: at least three days before the trial ends we send you an email reminding you of the end of the trial, the amount and date of the first regular charge and how you can cancel. Please make sure you can receive emails from us.

7.4 There is no minimum term beyond the current billing period. You can cancel at any time with effect from the end of the trial or of the current billing period.

8. Cancellation

8.1 You can cancel the subscription at any time without giving reasons, with effect from the end of the trial or of the current billing period. There are no cancellation fees. You keep full access until the end of the current period; no further charges are made afterwards. If you cancel during the trial, the regular price is not charged.

8.2 You can cancel in any of the following ways:

8.3 We confirm receipt of your cancellation by email without delay, including the date and time of receipt and the date on which the subscription ends.

8.4 We may terminate the subscription with two weeks' notice to the end of the current billing period. If we discontinue IQhippo altogether, we refund amounts already paid on a pro-rata basis for the period after discontinuation.

8.5 The right of both parties to terminate for good cause without notice (section 314 BGB) remains unaffected. Good cause exists for us in particular if you seriously breach section 10 or 11 and, where reasonable, a warning has been unsuccessful. Further statutory claims remain unaffected.

8.6 You can delete your user account at any time in the account settings or by email to us. On deletion, a running subscription ends at the end of the current billing period; no further charges are made. Please note that on deletion you immediately lose access to your results and the member area, even if the paid period is still running. Details on the deletion of your data can be found in the Privacy Policy.

9. Right of withdrawal

9.1 As a consumer you have the right to withdraw from this contract within 14 days without giving any reason. The details, in particular the conditions, time limits and consequences of withdrawal, as well as the model withdrawal form, are set out in our withdrawal instructions. They form part of these Terms and are sent to you with the order confirmation.

9.2 Note on the early expiry of the right of withdrawal and on compensation: your evaluation, report and certificate are digital content that is not supplied on a tangible medium. The member area is a digital service. If, during checkout, you have expressly consented to us starting performance before the end of the withdrawal period and have confirmed that you are aware of the consequences, the following applies: your right of withdrawal in respect of the evaluation, report and certificate expires as soon as we have started to make them available. If you withdraw from the contract in respect of the member area, you owe us a proportionate amount for the service provided up to the withdrawal, corresponding to the part of the current billing period that has already elapsed; we refund the remainder to you.

9.3 If you do not give this consent, we start providing the services only after the withdrawal period has expired.

10. Rights of use and intellectual property

10.1 All content of IQhippo, in particular the test tasks, graphics, texts, reports, training content, the software and the design, is protected by copyright or other intellectual property rights and belongs to us or our licensors.

10.2 For the duration of the contract we grant you the simple, non-transferable right to use the content for your personal, non-commercial purposes. You may permanently save and print your report and certificate and share them for private purposes, for example with friends or family.

10.3 In particular, you may not copy, publish or make available to third parties any test tasks or training content, use the content commercially, access the service by automated means (for example scraping or bots), circumvent technical protection measures or decompile the software, unless expressly permitted by law.

10.4 Your answers and results remain your data. We use them solely to provide the services to you and, in anonymised and aggregated form, to calibrate our tasks and improve the service. Details are set out in the Privacy Policy. No further grant of rights to us is associated with your use.

11. Obligations of users

11.1 You undertake to use IQhippo only within the limits of the law and these Terms. In particular, you may not manipulate the service, introduce malware, circumvent security mechanisms, use other people's accounts or provide false information about yourself.

11.2 If you seriously breach these obligations, we may, after weighing the interests of both sides, temporarily block your access and, where reasonable, terminate for good cause after an unsuccessful warning (section 8.5). We inform you of a block and its reason by email.

12. Updates, changes to the service and warranty

12.1 During the term of the contract we provide the updates that are necessary to keep the service in conformity with the contract, including security updates (section 327f BGB), and inform you about them.

12.2 We may change the services beyond what is necessary to maintain conformity if there is a valid reason, such as adaptation to a new technical environment, a change in the law, security requirements, the correction of errors or the further development of the content, and if this does not cause you any additional costs. We inform you in good time in advance by email about changes that impair your ability to access or use the service more than insignificantly. In that case you may end the contract free of charge within 30 days of receiving the information or, if the change occurs later, after the change (section 327r BGB). We refund amounts already paid for the period after termination.

12.3 If the service is defective, you have the statutory rights for digital products (sections 327 et seq. BGB), in particular to subsequent performance, termination of the contract, price reduction and damages. Please report problems to help@iqhippo.com so that we can fix them quickly.

13. Liability

13.1 We are liable without limitation for damage resulting from injury to life, body or health, for damage caused intentionally or by gross negligence, in the event of fraudulent concealment of a defect, where we have assumed a guarantee, and under the German Product Liability Act.

13.2 In the event of a slightly negligent breach of a material contractual obligation, we are liable only for the foreseeable damage typical for this type of contract. Material contractual obligations are obligations whose fulfilment is essential for the proper performance of the contract and on whose observance you may regularly rely.

13.3 Otherwise, our liability for damage caused by slight negligence is excluded.

13.4 The above provisions also apply to the liability of our legal representatives, employees and agents.

14. Changes to these Terms

14.1 We may change these Terms if there is a valid reason, in particular changes in the law or case law, technical changes or the need to close gaps in the rules, and if the change is reasonable for you.

14.2 Changes that affect the price, the scope of the main services, the term or your cancellation and withdrawal rights take effect only if you expressly consent to them.

14.3 We notify you of other changes by email at least six weeks before they take effect and specifically point out your right to object, the deadline and the consequences of not objecting. You may object to the change or cancel the subscription up until the change takes effect. If you object, the previous Terms continue to apply; we may then terminate the subscription with two weeks' notice to the end of the current billing period. If you do not object within the deadline, the change is deemed accepted. Merely continuing to use the service without this notification does not constitute acceptance.

15. Governing law, jurisdiction, contract language

15.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are habitually resident in another country, the mandatory consumer protection provisions of that country remain unaffected by this choice of law (Article 6(2) of Regulation (EC) No 593/2008).

15.2 The statutory places of jurisdiction apply to disputes arising from this contract. We do not agree on any place of jurisdiction or arbitration.

15.3 The contract language follows from section 5.5.

16. Dispute resolution

16.1 If you have questions or complaints, please contact us first (help@iqhippo.com). We aim to resolve concerns within a few working days.

16.2 We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (section 36 of the German Act on Alternative Dispute Resolution in Consumer Matters, VSBG).

16.3 The European Commission's online dispute resolution platform was discontinued on 20 July 2025. Dispute resolution via that platform is therefore no longer available.

17. Final provisions

17.1 Should individual provisions of these Terms be or become invalid, the remainder of the contract remains valid. The statutory provisions apply in place of the invalid provision (section 306 BGB).

17.2 We may transfer rights and obligations under this contract to a third party only with your consent, unless the transfer takes place as part of a universal succession. In that case we inform you in good time and you may cancel the subscription at any time.

18. Contact

[Firmenname GmbH]
[Straße Hausnummer]
[PLZ Ort]
Germany
Email: help@iqhippo.com
Phone: [+49 000 0000000]

Last updated: 17 September 2026